Funeral Resources
Most states have a licensing board that regulates the funeral industry. You may contact the board in your state for information or help. If you want additional information about making funeral arrangements and the options available, you may want to contact interested business, professional and consumer groups. Some of the biggest are:
| AARP Fulfillment | |
|---|---|
| 601 E Street, NW Washington, DC 20049 1-800-424-3410 Go To Site |
AARP is a nonprofit, nonpartisan organization dedicated to helping older Americans achieve lives of independence, dignity and purpose. Its publications, Funeral Goods and Services and Pre-Paying for Your Funeral, are available free by writing to the above address. This and other funeral-related information is posted on the AARP website. |
| Council of Better Business Bureaus, Inc. | |
| 4200 Wilson Blvd., Suite 800 Arlington, VA 22203-1838 Go To Site |
Better Business Bureaus are private, nonprofit organizations that promote ethical business standards and voluntary self-regulation of business practices. The BBB's website offers information about pre-need funeral planning. |
| Funeral Consumers Alliance | |
| PO Box 10 Hinesburg, VT 05461 1-800-458-5563 Go To Site |
FCA, a nonprofit, educational organization that supports increased funeral consumer protection, is affiliated with the Funeral and Memorial Society of America (FAMSA). |
| Cremation Association of North America | |
| 401 North Michigan Avenue Chicago, IL 60611 (312) 321-6806 Go To Site |
CANA is an association of crematories, cemeteries and funeral homes that offer cremation. |
| International Cemetery and Funeral Association | |
| 1895 Preston White Drive, Suite 220 Reston, VA 20191 1-800-645-7700 Go To Site |
ICFA is a nonprofit association of cemeteries, funeral homes, crematories and monument retailers that offers informal mediation of consumer complaints through its Cemetery Consumer Service Council. Its website provides information and advice under "Consumer Resources." |
| International Order of the Golden Rule | |
| 13523 Lakefront Drive St. Louis, MO 63045 1-800-637-8030 Go To Site |
OGR is an international association of about 1,300 independent funeral homes. |
| Jewish Funeral Directors of America Seaport Landing | |
| 150 Lynnway, Suite 506 Lynn, MA 01902 (781) 477-9300 Go To Site |
JFDA is an international association of funeral homes serving the Jewish community. |
| National Funeral Directors Association | |
| 13625 Bishop's Drive Brookfield, WI 53005 1-800-228-6332 Go To Site |
NFDA is the largest educational and professional association of funeral directors. |
| National Funeral Directors and Morticians Association | |
| 951 Snapfinger Parkway, Suite 570 Decatur, GA 30035 1-800-434-0958 Go To Site |
NFDMA is a national association primarily of African-American funeral providers. |
| Selected Independent Funeral Homes | |
| Selected Independent Funeral Homes 500 Lake Cook Road, Suite 205 Deerfield, Illinois 60015 1-800-323-4219 Go To Site |
Selected Independent Funeral Homes is an international association of funeral firms that have agreed to comply with its Code of Good Funeral Practice. Consumers may request a variety of publications through the association's affiliate, Selected Resources, Inc. |
| Funeral Service Consumer Assistance Program | |
| PO Box 486 Elm Grove, WI 53122-0486 1-800-662-7666 |
FSCAP is a nonprofit consumer service designed to help people understand funeral service and related topics and to help them resolve funeral service concerns. FSCAP service representatives and an intervener assist consumers in identifying needs, aon funeral related topics are available. |
| Funeral Service Educational Foundation | |
| 13625 Bishop's Drive Brookfield, WI 53005 1-877-402-5900 |
FSEF is a nonprofit foundation dedicated to advancing professionalism in funeral service and to enhancing public knowledge and understanding through education and research. |